12. Quicksilver scene in X-Men days of Future past, done to time in a bottle by Jim croce
2018-07-26
2018-05-14
I Dream of Content-Trash | Zach Webb
The Machine, in other words, restricts the machinegoer and does the dreaming on his behalf; to echo Guy Debord, the user’s dreams are no longer his own but rather the dreams of someone else who represents them back to him.
2018-05-13
How to Run a Company Retreat for a Remote Team
What was awesome about the trip? Be as detailed as you'd like. What should we do differently the next time around? Be as detailed as you'd like. In retrospect, did you like the 3 day hackathon structure? What was good? What could be improved? We had a handful of roundtables this retreat. What was good about these? What could be improved? How did your team day go? Any other comments?
2018-05-10
Pandora Learns the Cost of Ads, and of Subscriptions
A new study by internet radio service Pandora shows that too many ads can motivate users to pay for an ad-free version, but push many more to listen less or abandon the service. The study found that the additional subscription revenue does not make up for the lost ad revenue from those who listen less or leave the service.
Jeff Bezos Banned PowerPoint in Meetings. His Replacement Is Brilliant
"I'm actually a big fan of anecdotes in business," Bezos said at the leadership forum as he explained why he reads customer emails and forwards them to the appropriate executive. Often, he says, the customer anecdotes are more insightful than data.
I wrote an article last year titled, Google's CEO Doesn't Use Bullet Points and Neither Should You. He still doesn't. Neither do Jeff Bezos, Elon Musk, Richard Branson, and most of the world's most inspiring speakers. Bullets don't inspire. Stories do.
2018-05-09
One Man's Quest to Make Google's Gadgets Great
Making hardware runs counter to Google’s entire corporate culture. The company shuns process and management, two things a hardware maker can’t do without.
For the new hardware team, the task was clear: Find more ways to get Google Assistant in front of people and build a sustainable business around it
Osterloh centralized all that hardware under his leadership, giving 55 percent of those 1,000 employees a new manager. Rather than having an executive in charge of each product, Osterloh chose to implement a “functional” structure, giving his leaders oversight of a larger segment of the Google hardware organization. Ivy Ross, formerly head of Google Glass, was put in charge of all hardware design. Mario Queiroz ran product management. Ana Corrales, a longtime manufacturing exec and Nest’s CFO and COO, was tapped to oversee all things operations and supply chain. The team began to centralize their planning and forecasting, and to streamline their conversations with suppliers. They made five-year plans, which were anathema to Google.
Ship and Iterate simply doesn’t work with hardware. A single tweak can cost weeks and millions of dollars. Every small change ripples through the entire supply chain, changing vendor timelines, requiring new tools, and slowing everything down. If one part is late, you’ll miss your ship date, and it’s not like you can move Black Friday. Oh, you want 50 percent more product than you thought? You’ll get it in six months if you’re lucky. There is no bending the hardware world to your whim.
He went through every hardware initiative at Google, choosing which to continue and which to wind down. None of the decisions was easy, Osterloh says, but two were particularly hard. He’d been around the Ara modular phone project since its beginnings at Motorola and believed fully in its mission: to build a $50 phone with upgradeable parts, which could last longer and be greener than any other device. Yet the device ended up being less modular and more expensive than anyone wanted. “So it was rather like every other phone, except there was an ability to add up to six or so modules to the back,” Osterloh says. He wanted to build one phone, not many, so he shut Ara down. With Google Glass, too, Osterloh understood the vision but couldn’t figure out how to achieve it quickly. He ticks off the things you’d need to make a great face-worn augmented-reality device that aren’t yet possible: longer-lasting batteries in smaller packages, faster processors that generate less heat, and a populace ready to use such devices. “In the long run, this is going to be a key part of what we do,” he says. “But the timing is a key uncertainty.” In the meantime, Osterloh re-released Glass as an enterprise tool, where it found a surprising niche with factory workers and warehouse employees. While he was re-writing org charts and culling product lines, Osterloh had also been working with the higher-ups at Google to figure out what, exactly, Google’s hardware strategy should entail. They coined platitudes like “radical helpfulness” and sought ways to communicate humanity and approachability, but mostly they focused on three words, in a very specific order: AI, software, hardware
Osterloh decided to flank the Pixel effort with other devices that were good matches for Assistant. Another team within Google had in the past released two terrific laptops, called Chromebook Pixel, that only saw limited commercial success. Osterloh told the team to go build something even lighter, thinner, and better—and to integrate Assistant. They decided to call it Pixelbook and set off on their way. A different group started working on headphones they called Pixel Buds that would provide access to Assistant without the need for a phone. The Google Home team and the Chromecast crew were also part of the push. “Eventually, it will be the case that users probably have a constellation of devices to get things done,” Osterloh says.
2018-05-08
2018-05-06
Could Artificial Intelligence Predict the Next 'Avengers: Infinity War'?
Landon Starr, the head of data science at Clearlink, which uses machine learning to help companies understand consumer behavior. “Although this technology isn’t spot-on quite yet, AI-powered predictions are likely stronger than the human calculations used in the past."
to research on applied machine learning
Even the most data-driven pro sports franchises still need good athletic chemistry to win titles. Moneyball methods might’ve made the Oakland A’s a surprise regular season success, but the team that really showed what advanced stats could do when combined with unpredictable human elements was the 2004 Boston Red Sox, which leveraged players’ scorecards, how they handled pressure, and their team chemistry to win a World Series. If Hollywood wants to do something similar with AI and analytics, it should also understand that it matters who’s wielding that data, and how—and that the best movies are still by people, about people, and for people.
Unlike what is happening at startups outside Hollywood, Legendary’s methods aren’t about predicting the potential success of a movie before it’s made. Instead they’re about optimizing the success of projects already in development, using analytics to decide when and how to release teasers and trailers, and determining how to customize impressions for different potential audiences, even scoring potential moviegoers in terms of their likelihood of attending a specific film
Vault, an Israeli startup founded in 2015, is developing a neural-network algorithm based on 30 years of box office data, nearly 400,000 story features found in scripts, and data like film budgets and audience demographics to estimate a movie’s opening weekend. The company is only a couple years in, but founder David Stiff recently told Fortune that roughly 75 percent of Vault’s predictions “come ‘pretty close’” to films’ actual opening grosses.
While most studios still rely on the traditional methods to put butts in seats—billboards, TV commercials, press junkets for big stars—one production company is also looking to big data to improve how it markets its biggest movies, and who it markets those movies to. Legendary Entertainment, the studio behind movies like Godzilla and Warcraft, brought on Matthew Marolda in 2013 to be its chief analytics officer. Using his background in sports analytics and marketing, Marolda determined Legendary was not gathering the right data about its potential audience and that better information could give Legendary a leg up on studios using traditional methods.
marketing using data
2018-05-05
The PlayWisely System
Here’s how it works: In 30-minute, once-a-week action-packed sessions that employ intensity, repetition and novelty, specially trained coaches engage kids one-on-one or in small groups with amped-up flash cards and a physical regimen akin to gymnastics, including ball skills and fine motor development. Equal time is given to the cards and exercises – a purposeful division, Hannan says, citing research that recommends participating in physical activity before learning or in combination with learning to enhance retention and memory. Parents also participate, helping “coach” their child. All of the card sets captivate the visual, auditory and motor senses simultaneously – a trifecta that has also been shown to aid learning. The cards target different skills such as attentiveness or pre-math ability by presenting the various ways amounts can be seen increasing and decreasing (with familiar images such as dogs and cats), all presented with catchy phrases spoken at varying volumes such as “BIG, little.”
Galanter says PlayWisely is a sensible approach compared to many others he’s encountered for addressing education within the appropriate developmental timelines for ages 0–5. Galanter notes that brain organization, or neural connectivity, starts at less than one week old and launches the cognitive machinery that shapes all future learning. Research has long shown that early experiences and interaction with the environment are central to a child’s brain development and continuously alter the structure of the brain – for better or worse.
Can a combination of flash cards and gravity-based physical activity be key to developing babies' and young kids’ brains? Former gymnast (and neuroscience enthusiast) Patty Hannan thinks so.
The deceptively simple, once-a-week 30-minute routine, offered in select schools and in private sessions in the Dallas-Fort Worth area, is designed to jump-start a child’s natural learning and movement capability. We’re not talking about traditional ABCs and 123s but a strategic triggering of the neural circuitry and sensory systems that will enable the fundamentals to fall into place efficiently later on.
The PlayWisely concept starts with something simple: flash cards, albeit on steroids. “Without too much heavy science explanation, it’s basically gymnastics on a card,”
Put simply, her method seeks to fire up kids’ brains to give them an edge in tackling milestones faster (such as speaking and potty training), as well as building necessary competencies such as focus at an earlier age.
It’s hard to believe anything can be effective when done only 30 minutes a week, but Motes says the key is the intensity of the program. PlayWisely can accomplish so much in these brief sessions because of the pace and focus of the interactions,
“We are laying the essential foundational wiring, so one day when your child finds her purpose, passion or talent, she can achieve her goals,
“Many of the activities in the PlayWisely sequences are similar to common play activities that actively involved parents engage in with their children, such as encouraging a child to point to a picture of a ‘cat’ in a book that the parent is reading to the child,” Motes says. “However, even involved parents typically engage in such activities unsystematically.”
interview with thom mayne of morphosis at his studio in los angeles
my advice has always been to look and understand who we are as human beings and how we perceive each other.
friends that I admire are: wolf prix and frank gehry for all different reasons; steven holl; richard rogers, for all the reasons why he is totally fascinated in urbanism; and eric owen moss. they are characters who are fighting for their culture of architecture. all of them have somewhat different notions of its connection, whether this is focusing on sustainability or urbanism etc.
design symbolizes self-expression, and that the use of freedom frightens people. right now, there seems to be a lot of people moving with the herd and are comfortable doing that.
2018-04-28
Japan’s Rent-a-Family Industry
I decided to splurge on an in-room massage. Unlike the sessions with the weeping swordsman and the rental mother, a massage wouldn’t count as a work expense. On the other hand, I reasoned, I had missed a shrink appointment back in New York, which cost more than the massage, so I was really saving money. Two hours later, a smiling young woman knocked on the door, waited to be asked inside, took off her shoes, and gave me a form to sign. The form said that I agreed not to demand a sexual massage, and that if I was a man I would keep the hotel-room door ajar. Everything contributed to the dreamlike atmosphere: her soft voice and sure touch, the fact that I was lying on the bed, and the compactness of Tokyo hotel rooms, which meant that she periodically had to move things around to make enough room to stand. At some point, I realized that she was kneeling next to me on the bed. How strange that it was somehow O.K. for us to be in bed like this together. “Your shoulders are so hard!” she said, somehow releasing the muscles with her fingers. I felt full of love and gratitude, and thought about how the fact that I was paying her, which could have felt uncomfortable, was instead a source of joy and relief, because it meant that I didn’t have to think about anything at all. I could just relax. It felt like unconditional love—the kind you don’t get, or ask for, from people in your life, because they have needs, too, and you always have to take turns. I didn’t have to give her a massage or listen to her problems, because I had given her money, with which she could do anything she wanted: pay bills, buy an aquamarine coat, or even hire someone to give her a massage or listen to her problems. This hour, during which she paid attention to me and I didn’t pay attention to her, wasn’t going to be entered in a ledger where she could accumulate resentment toward me over the years. I didn’t have to feel guilty: that was what I was paying for.
If he ever becomes a father, how will his feelings toward his own children be different from what he felt on the job? “I’m worried now that I might just end up acting a good father,” he said.
After the Second World War, a new constitution, drawn up during the Allied occupation, sought to supplant the ie with a Western-style, “democratic” nuclear family. Forced marriages were outlawed, spouses became legal equals, and property was distributed evenly among a couple’s children, regardless of gender and birth order. With postwar economic growth and the rise of corporate culture, ie households became less common, while apartment-dwelling nuclear households—consisting of a salaryman, a housewife, and their children—proliferated. During the economic boom of the eighties, women increasingly worked outside the home. The birth rate went down, while the divorce rate and the number of single-person households went up. So did life expectancy, and the proportion of older people. That’s when the first wave of rental families appeared. In 1989, Satsuki ÅŒiwa, the president of a Tokyo company that specialized in corporate employee training, began to rent out children and grandchildren to neglected elders—an idea she got from hearing corporate workers fret about being too busy to visit their parents. ÅŒiwa’s service was widely covered in the press; within a few years, she had dispatched relatives to more than a hundred clients. One couple hired a son to listen to the father’s hard-luck stories. Their real son lived with them, but refused to listen to the stories. The couple’s real grandson, moreover, was now past infancy, and the grandparents missed touching a baby’s skin. The price of a three-hour visit from a rental son and daughter-in-law, in possession of both an infant child and a high tolerance for unhappy stories, was eleven hundred dollars. Other clients included a young couple who rented substitute grandparents for their child, and a bachelor who rented a wife and daughter in order to experience having the kind of nuclear family he’d seen on TV. The idea of rental relatives took root in the public imagination. Postmodernism was in the air, and, in an age of cultural relativism, rental relativism fit right in.
Hired mourners existed in ancient Greece, Rome, and China, in the Judeo-Christian tradition, and in the early Islamic world; they were denounced by Solon, by St. Paul, and by St. John Chrysostom. They still exist in China, India, and, lately, England, where an Essex-based service, Rent A Mourner, has been operating since 2013. And what are babysitters, nurses, and cooks if not rental relatives, filling some of the roles traditionally performed by mothers, daughters, and wives?
I asked about the relationship between a real family and a rental one. Ishii replied that, although a rental family wasn’t real, it could in some sense be “more than a family.” This notion struck me as somewhat abstruse, but Reiko said she understood perfectly. “If I hadn’t gotten a divorce and was still married, I don’t think that I would be laughing like this, or that I would be feeling this happy,” she said. “It’s not necessarily the case that the real family is the best thing that happens.”
families are defined by “a love that money can’t buy” is relatively recent. In preindustrial times, the basic economic unit was the family, and each new child meant another pair of hands. After industrialization, people started working outside the home for a fixed wage, and each new child meant another mouth to feed. The family became an unconditionally loving sanctuary in a market-governed world.
Like many aspects of Japanese society, rental relatives are often explained with reference to the binary of honne and tatemae, or genuine individual feelings and societal expectations. Authenticity and consistency aren’t necessarily valued for their own sake, and the concealment of authentic honne behind conventional tatemae is often construed as an act of unselfishness and sociability, rather than of deception or hypocrisy. A case in point: the man who hired fake parents for his wedding because his real ones were dead eventually told his wife. It went fine. She said that she understood that his goal was not to deceive her but to avoid trouble at their wedding. She even thanked him for being so considerate
Behind the veil of families: emotions and carthasis for rent
Japan’s Rent-a-Family Industry
He began researching phrases related to the idea of an imaginary family, and came across “The Family Romance of Neurotics,” an essay by Freud, published in 1909, about children who believe that their parents are impostors, and that their real parents are nobles or royals. According to Freud, this fantasy is a child’s way of coping with the inevitable, painful experience of disillusionment in his or her parents. If parents never stopped appearing as all-powerful, generous, and infallible, as they do to their small children, nobody would ever become independent; yet how can anyone bear the sudden, irretrievable loss of such beloved beings? The “family romance” allows the child to hold on to the ideal a bit longer, by reassigning it to “new and aristocratic parents”—whose wonderful characteristics, Freud wrote, are always “derived entirely from real recollections of the actual and humble ones.” In this sense, the child is not “getting rid of” the parents but “exalting” them, and the whole project of replacing the parents with superior versions “is only an expression of the child’s longing for the happy, vanished days when his father seemed to him the noblest and strongest of men and his mother the dearest and loveliest of women.”
I decided to splurge on an in-room massage. Unlike the sessions with the weeping swordsman and the rental mother, a massage wouldn’t count as a work expense. On the other hand, I reasoned, I had missed a shrink appointment back in New York, which cost more than the massage, so I was really saving money. Two hours later, a smiling young woman knocked on the door, waited to be asked inside, took off her shoes, and gave me a form to sign. The form said that I agreed not to demand a sexual massage, and that if I was a man I would keep the hotel-room door ajar. Everything contributed to the dreamlike atmosphere: her soft voice and sure touch, the fact that I was lying on the bed, and the compactness of Tokyo hotel rooms, which meant that she periodically had to move things around to make enough room to stand. At some point, I realized that she was kneeling next to me on the bed. How strange that it was somehow O.K. for us to be in bed like this together. “Your shoulders are so hard!” she said, somehow releasing the muscles with her fingers. I felt full of love and gratitude, and thought about how the fact that I was paying her, which could have felt uncomfortable, was instead a source of joy and relief, because it meant that I didn’t have to think about anything at all. I could just relax. It felt like unconditional love—the kind you don’t get, or ask for, from people in your life, because they have needs, too, and you always have to take turns. I didn’t have to give her a massage or listen to her problems, because I had given her money, with which she could do anything she wanted: pay bills, buy an aquamarine coat, or even hire someone to give her a massage or listen to her problems. This hour, during which she paid attention to me and I didn’t pay attention to her, wasn’t going to be entered in a ledger where she could accumulate resentment toward me over the years. I didn’t have to feel guilty: that was what I was paying for.
One woman had been impersonating a man’s wife for seven years: the real wife had put on weight, so the husband hired the stand-in to go out with him and his friends. The same actress had also replaced overweight mothers at school events; the children of overweight parents may be subject to bullying. Ichinokawa and Ishii told me many more stories. A hostess in a cabaret club hired a client to request her. A blind woman rented a seeing friend to identify the good-looking men at a singles dance. A pregnant woman rented a mother to persuade her boyfriend to acknowledge their child, and a young man rented a father to conciliate the parents of his pregnant lover.
If he ever becomes a father, how will his feelings toward his own children be different from what he felt on the job? “I’m worried now that I might just end up acting a good father,” he said.
After the Second World War, a new constitution, drawn up during the Allied occupation, sought to supplant the ie with a Western-style, “democratic” nuclear family. Forced marriages were outlawed, spouses became legal equals, and property was distributed evenly among a couple’s children, regardless of gender and birth order. With postwar economic growth and the rise of corporate culture, ie households became less common, while apartment-dwelling nuclear households—consisting of a salaryman, a housewife, and their children—proliferated. During the economic boom of the eighties, women increasingly worked outside the home. The birth rate went down, while the divorce rate and the number of single-person households went up. So did life expectancy, and the proportion of older people. That’s when the first wave of rental families appeared. In 1989, Satsuki ÅŒiwa, the president of a Tokyo company that specialized in corporate employee training, began to rent out children and grandchildren to neglected elders—an idea she got from hearing corporate workers fret about being too busy to visit their parents. ÅŒiwa’s service was widely covered in the press; within a few years, she had dispatched relatives to more than a hundred clients. One couple hired a son to listen to the father’s hard-luck stories. Their real son lived with them, but refused to listen to the stories. The couple’s real grandson, moreover, was now past infancy, and the grandparents missed touching a baby’s skin. The price of a three-hour visit from a rental son and daughter-in-law, in possession of both an infant child and a high tolerance for unhappy stories, was eleven hundred dollars. Other clients included a young couple who rented substitute grandparents for their child, and a bachelor who rented a wife and daughter in order to experience having the kind of nuclear family he’d seen on TV. The idea of rental relatives took root in the public imagination. Postmodernism was in the air, and, in an age of cultural relativism, rental relativism fit right in.
Hired mourners existed in ancient Greece, Rome, and China, in the Judeo-Christian tradition, and in the early Islamic world; they were denounced by Solon, by St. Paul, and by St. John Chrysostom. They still exist in China, India, and, lately, England, where an Essex-based service, Rent A Mourner, has been operating since 2013. And what are babysitters, nurses, and cooks if not rental relatives, filling some of the roles traditionally performed by mothers, daughters, and wives?
One Hagemashi-tai client simply didn’t want to tell his fiancée that his parents were dead, so he rented replacements.
Ishii says that, two or three times a year, he stages entire fake weddings. The cost is around five million yen (around forty-seven thousand dollars). In some cases, the bride invites real co-workers, friends, and family members. In others, everyone is an actor except the bride and her parents. The rental best man gives a speech, often bringing the rental guests to tears. When Ishii plays the groom, he experiences complicated emotions. A fake wedding, he says, is just as much work to organize as a real one, and he and the client plan together for months. Invariably, Ishii says, “I start to fall for her.” When it comes to the kiss, some brides prefer to fake it—they touch cheeks so it looks like they’re kissing—but others opt for the real thing. Ishii tries to pretend he’s acting in a movie, but often, he says, “I feel like I’m really getting married to this woman.”
I asked about the relationship between a real family and a rental one. Ishii replied that, although a rental family wasn’t real, it could in some sense be “more than a family.” This notion struck me as somewhat abstruse, but Reiko said she understood perfectly. “If I hadn’t gotten a divorce and was still married, I don’t think that I would be laughing like this, or that I would be feeling this happy,” she said. “It’s not necessarily the case that the real family is the best thing that happens.”
A lot of problems, it seemed, were caused by some missing person, and often the simplest solution was to find a substitute
Ishii told me that, since 2009, he has played the husband to a hundred women. About sixty of those jobs were ongoing. At one point, early in his career, he was in ten families at the same time. It was not a sustainable workload. “You feel like you have someone’s life on your shoulders,” he said. He has since implemented a policy that no actor may play more than five roles at a time.
families are defined by “a love that money can’t buy” is relatively recent. In preindustrial times, the basic economic unit was the family, and each new child meant another pair of hands. After industrialization, people started working outside the home for a fixed wage, and each new child meant another mouth to feed. The family became an unconditionally loving sanctuary in a market-governed world.
YÅ«ichi Ishii, the founder of Family Romance, told me that he and his “cast” actively strategize in order to engineer outcomes like Nishida’s, in which the rental family makes itself redundant in the client’s life. His goal, he said, is “to bring about a society where no one needs our service.”
Like many aspects of Japanese society, rental relatives are often explained with reference to the binary of honne and tatemae, or genuine individual feelings and societal expectations. Authenticity and consistency aren’t necessarily valued for their own sake, and the concealment of authentic honne behind conventional tatemae is often construed as an act of unselfishness and sociability, rather than of deception or hypocrisy. A case in point: the man who hired fake parents for his wedding because his real ones were dead eventually told his wife. It went fine. She said that she understood that his goal was not to deceive her but to avoid trouble at their wedding. She even thanked him for being so considerate
Lala land
Lala land fills me with the magic of dreams. I loved seeing two dreamers in defiance of their normal lives.
The force of their dreaming coloured the early scenes, transforming something as boring as a shoebox bedroom into a vehicle for the magical.
Dreams need believers to live. That's what Sebastian and Mia do for each other - their mutual love and encouragement breathed life and colour into each others dreams.
It's sad when they parted to continue living their dreams. At a certain point, as their dreams took life, they stopped the magic of dreaming and each settled into the comfort of life.
It leaves me thinking that the magic of dreams is in the pursuit of it. And when the dreams of today, are filled with life tomorrow, to give rise to more dreams. And on and on I'd float, bouyed by the magic of dreams, always light and free from the boredom of comfort.
2018-04-27
The Transformer of Autonomous Farmbots Can Do 100 Jobs on Its Own
The first fully autonomous ground vehicles hitting the market aren’t cars or delivery trucks—they’re robo-farmhands.
Dot isn’t just a tractor that can drive without a human for backup. It’s the Transformer of ag-bots, capable of performing 100-plus jobs, from hay baler and seeder to rock picker and manure spreader, via an arsenal of tool modules. And though the hulking machine can carry 40,000 pounds, it navigates fields with balletic precision.
2018-04-22
Uber Makes Peace With Cities by Spilling Its Secrets
Today, the curb represents the most contested space in the urban world. Cyclists pedal through bike lanes, cars battle for parking spots. Taxis, Ubers, and Lyfts pick up and drop off riders. Delivery trucks unload Amazon Prime boxes and buses pull in and out of stops. People on foot scuttle through it all, trying not to get hit.
All of these debates that people are having, you have to have some kind of shared truth
Uber's New Direction: Move Slow and Test Things
In February his deputies appeared at an all-hands meeting to sell the company’s 18,000 employees on the importance of one metric: the ratio of driver or rider complaints to rides booked. That ratio needs to be reduced—a lot—in 2018, he told them. (He won’t specify the company’s 2018 target, but he said, completely deadpan, “Zero is zero.” Note: Even the Pershing didn’t have zero defects.) He believes the ratio is a good metric to use because it can be improved only if operations, technology, and customer service work together. “It’s a unifier,” he said. At Expedia, he worked on reducing a similar complaint metric, and the experience cemented his belief: As the measure improved, so did sales.
Khosrowshahi’s vision for Uber, as he relayed it, was to ask people to do their jobs correctly every single day. “It’s a game of inches,” he said.
Growth, not quality, had been its guiding principle for too long,
Zero Defects. The idea was, basically, to instill in workers the will to prevent problems during design and manufacture rather than go back and fix them later.
Instapaper - leading with porous design
What Design Chiefs At Uber, IBM, And Microsoft Care About In 2018–And Why
Inclusive design for Allen doesn’t mean creating one thing for all people; rather it is creating many different ways for many different kinds of people to participate in an experience. In an ideal world, the result is technology that fits each person and creates a sense of belonging regardless of physical ability, cognitive ability, and social context.
designing systems that don't alienate. open porous systems Vs gated ones
Joanna Peña-Bickley, head of design for Amazon AWS Internet of Things, puts it: “If you have design in the C-suite you are more likely to be the disruptor, not the disrupted.”
design is not just what it looks like and feels like. It is not even how it works. Design today is how it leads.
Microsoft: Inclusion and Diversity as a Business Goal
deeply design has integrated into the landscape of corporate America
Microsoft's human-centered AI philosophy [instapaper]
The Real Story Behind Microsoft’s Quietly Brilliant AI Design
that this idea of trust was thorny, and important: Unless the human felt some kind of connection to the machine, they’d never give it a chance to work well after it made even one mistake
how we build trust with machines
company’s governing principles for AI design: that humans be the hero of any story.
Microsoft goals for AI design
there are screens that evolve over time, as the relationship with the user grows.
Microsoft is now trying to build a different model of how AI adapts. The idea isn’t so much to wow anyone up front with what a machine knows–but to quietly gain a user’s faith by offering options that they can choose among, and then, when the time is right, to offering something smarter than you might have expected.
, giving people all these amazing capabilities at once that would still have a 30% probably of being wrong,” says Friedman. “Those models don’t have pacing that builds to high-confidence recommendations, then making a trust leap. We’re trying to pace things and work into a relationship, because you have to mirror how human relationships are built.”
lesson for working with clients - to defer to them with options and mild suggestions to build trust and insight. to offer leaps of authority only occasionally and later
Time and again, it turned out that assistants succeeded not by being smarter than their clients, but rather by deferring to them. This applied directly to how a machine assistant might beha
You garner trust by being open about your limitations, letting the client’s expertise lead the way. But the real secret to gaining trust? Quietly learning more and more about someone until you can surprise them with a level of thoughtfulness that they’d never expected